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For those of you who've read my last few posts dealing with the transition to digital television hopefully heard the warning of impending confusion in each paragraph. On a given day we receive hundreds of phone calls and e-mails with questions about the DTV conversion. Yet the greatest number of inquiries come from viewers who say they've hooked up their converter boxes correctly and still get "no signal". What's up with that? Wasn't the change to digital supposed to make watching TV an even better experience? We hear you. When we shut down our analog signal Sunday night for the last time, we said goodbye to the way our signal had been sent from us to your home for almost 50 years. Granted, the timing of this transition is not the best with Christmas only a few days away in the middle of a recession...but the schedule of events that are taking place right now were set into motion long ago. The FCC sat the mandate for every TV station in the country to make this change on or before February 17th, 2009. In order for us to make the change to digital, we had to schedule our transition when the manufacturers and installers of our new antenna and transmitter could come to Bowling Green and do the work. Keep in mind there are well over 1700 TV stations and only a handful of antenna crews and transmitter installers. We had to take them when we could get them. Our signal will be better once we fully install our new antenna and digital transmitter. If all goes as planned, we should be on line by December 22nd. Until then, there will be interruptions and lots of "no signal" messages on your TV screens. As I have explained before, we are now digital but broadcasting on a temporary signal (which is actually located at digital channel 33) and the signal contour doesn't quite cover the same general area that our analog signal did. That's why many of you with converter boxes have told us you either get a pixelated picture or no picture at all. During this time of antenna and transmitter installation, we're also shutting down our signal from dawn until dusk each day. This means regardless of your converter box or antenna setup, there will be no signal at all while crews are working at the tower site. However, we will return to broadcasting at 5pm each evening to bring you the local news and weather and the rest of our primetime programming at night. We will also hold off on shutting down our signal each day until "AM Kentucky" is complete so you can get your morning dose of news and weather before you head off to work or school. All that I described to you so far affects those who have hooked up a DTV converter box. If you are watching us through one of our partner cable systems such as Insight, SCRTC, Brandenburg Co-op, North Central, Glasgow EPB and Duo-County Cable WBKO's programming will continue without interruption throughout the day and night no matter what work is being done at the tower site. Once we have the new antenna and transmitter on line there's one more thing each of you watching us will have to do to every TV that has a converter box hooked to it...RESCAN! Rescanning will allow your converter box to then "see" the new digital channel 13 signal at channel 13 instead of it's present (but temporary) location at channel 33. And because we are installing the very latest, technologically-advanced digital transmitter and antenna, those of you who've had reception problems should see a very clean digital picture! Not only that, but our coverage area should mimick or even surpass the coverage area we had with our old analog signal. That's why we're advising everyone that asks "what should I do...buy a new antenna?" we say 'no'. Your rabbit ears or antenna configuration you're now using should work just fine once all the work is completed. Just be patient. We realize it's difficult to do without a portion of our daily programming but it will all be back soon with an even better picture, quality sound and great reception. If I were you, I wouldn't invest in a higher priced antenna or TV set just yet. Once all the new equipment goes on line we'll then deal with any reception problems there may be. For those who wonder about signal patterns and which antenna may work best for your location I found a great website that takes all this into consideration. It's called AntennaWeb.org.
The incredible thing about this website is that it allows you to input your home address and it will display a map indicating all the digital TV signals you should be able to view. It also helps with the kind of antenna you should purchase and which way you need to point your antenna for best reception for the stations you wish to receive. In this example, I submitted the location of the WBKO studios on Russellville Road in Bowling Green. When the actual map comes up, you're able to click on it (just not this one displayed) and move it around to best suit your needs or to better show the actual location of your home. You may want to double-check the map that displays because it doesn't always pinpoint your home address right off. Feel free to move the map around until you're sure it is centered where you live. In this example, any TV hooked up to a converter box at our station should be able to receive good reception from digital channels from four areas depending on the direction the antenna is pointed. If my antenna is pointed in the direction of "A" or northeast of my location, the webpage from AntennaWeb.org tells me I should receive digital channels 13.1, 13.2, 13.3 and 24.1. If I turn my antenna more toward the east ("B" in the example), I should be able to receive digital channel 40.1. If I want to see more of the Nashville stations, I would then need to move my antenna more toward example "C" which points more southwest. When you go to this website and input your own information, a map like the one above and a list of available signals to your house will appear. This will give you a better idea of the kind of antenna you may need and which way to point it to get the best reception. Again...my recommendation is to wait until after December 22nd before purchasing new antennas for your residence. Our new transmitter and antenna at our tower site should improve everyones reception of WBKO. So, give this a try. I think you'll find this website a real benefit to enhance your digital TV viewing experience. Remember, should you continue to have questions about DTV and WBKO's transition to digital, please do not hesitate to either call us at 270-781-1313 (Monday through Friday 8am - 5pm) or send us an e-mail to dtv@wbko.com. |
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Posted by: Vicki Location: Bowling Green
Prior to digital tv, when the electricity went out due to storms, I was able to pick up WBKO on my portable Casio tv. Now thanks to this digital crap, we are totally left in the dark, no way to keep up with the weather. Also purchased your weather radio, haven't had it 4 months and it doesn't work properly. Posted by: sheldon Location: sacramento I'm watching tv on EyeTv Lite. It has digital converter but as of recently won't pick up fox 40 and a few other channels. Any body have any thoughts on that? Posted by: jane Location: philadelphia everytime we turn tv on we have to rescan. takes so long. Posted by: KG4KBU Location: London u all be sure and get a VHF antenna solidsignals.com has alot of VHF antennas to chose from or one that says VHF/UHF Posted by: Dolores Location: 100 Reidda Dr. Kingsville, Tx Which is the best antenna to buy when using rca coverter box and need list of channel that will be availbable Posted by: Murphy Location: Tompkinsville, Ky. I have done everything that I know including getting a tv repair man and still get NO SIGNAL most of the time. Others in my neighbor hood get it fine. Occasionally it comes in fine but most of the time it freezes or breaks up and can never watch the WBKO news. Please HELP Posted by: Regina Slaughter Location: Sweeden, KY Why is channel 13-1 through 13-3 cutting in and out. It gets all wavy and the sound jerks on and off. It is not going to no signal but the signal is not real good or it wouldn't be doing this. I am having no trouble with 40-1 through 40-2 or 24-1 through 24-4. This is happening a lot lately. It was only when the weather was bad, but lately it happens even when the weather is not bad. I don't understand why we are having this problem. I would appreciate it if you could explain the problem to me. We have an outside antenna. If it were all channels I could understand it better, but it is only wbko 13-1, 13-2, and 13-3. Your help and information would be greatly appreciated. Regina Slaughter Posted by: Henry Location: Casa Grande, Az I have hooked up my converter box but every time I scan it says no signal. What can I do ? Posted by: ricky Location: woodburn digital was supposed to be better but anytime the weather is raining or foggy then i get no signal. bad weather is when i watch wbko news more and i cant.go back to analog where we can watch when its most needed Posted by: Tracy Location: 1641 Shadyland Church Road We have a Digital TV and in the evening the signal cuts in and out all the time. When watching TV it never fails just when your interested in it the signal goes out. This is very frustrating. Digital TV service is the dumbest thing TV has ever done. It was fine the way it was!!! Now you can't watch anything or at least all of it. I hate it!! Posted by: sue Location: tompkinsville We have a new digital tv..New inside antenna ..Pick-up cookville statiosn perfect...Wnky...perfect...What is the problem??? We are not the only people with this problem...Please answer ...Thank You Posted by: Scott & Judy Location: Glasgow Channel 13 WBKO came in perfect thru our antenna until the change over. Since then and until present (2/8/09) your station is either off air completely or it comes and goes. Your suggestions regarding moving the antenna is not working for us. What is the solution? Will the service be corrected after all digital is up and running? Posted by: Randy Location: Franklin, KY My signal was much better pre-transition. I have been viewing your digital signal since you began broadcasting it on 33, with a few days a year experiencing outages. Now, the signal breaks up a bunch! It's becoming very hard to view and I have changed nothing on my end. What weather impacts digital transmissions? Heat? Cold? Fog? Help! I want my hometown TV back. Posted by: Jack Gardner Location: 432 Mcintyre st. I have a new tv and a new antenna and I still can not get your station. Posted by: June Location: Russellville I cannot get your channel with or without converoer box. It says no signal. I am not a happy camper! Posted by: Renea Location: Glasgow is there only suppose to be 5 channells ? is there only suppose to be 5 channells that we get ? Posted by: SMART ONE Location: BG Please people; this is a NATIONWIDE transition. It is not JUST WBKO. Every station in the country must do this. Quit blaming WBKO. You've known for months on end that this was going to happen. It is not WBKO's fault if you need an antenna. Go buy one and get over it. Quit whining about something that you, WBKO or anyone else cannot control. I am so tired of listening to the complaining from viewers. Get over it. Posted by: Johnny Location: Scottsville, KY We got a converter box around Christmas, installed it and was able to get the 3 WBKO stations (13.1, 13.2, 13.3) and also 40.1 and 40.2 (local NBC and CBS). Sometime in early/mid January, we've recieved 'No Signal' on all 3 WBKO channels; HOWEVER, we still get Bowling Green NBC and CBS w/o any problems. Why did we get the signal just fine at first - and now it does not work?? I've repositioned my antenna, rescanned, etc. - nothing helps. We could use an onsite assessment as you prompted. Thanks. Posted by: mark Location: alvaton I have lived and worked in Bowling Green for 40 years. I lived near the "New" WBKO studio and was allowed to receive ABC network feeds thru DirectTV. I moved to Alvaton and WBKO has refused to allow ABC network feed thru DirectTV at every request. NOW, we have the fiasco called WBKO Digital Signal conversion. Though mandated by the FCC, I dont see other stations having near the difficulty that WBKO is having. First its up, then its down, it's on 33.1 then 13.1 then its up and then its down. If it werent so serious it would seem to be a joke. WBKO is a for profit business and more than that, it is an integral part of community life in Warren and surrounding counties, providing emergency information when needed. Now, its unpredictable, unreliable and simply a liability unless you are one "Blessed" subscribers with cable directly fed to the cable companies. I hope WBKO advertisers read this post and realize, their commercials are not being seen. How about an update WBKO. Whats going on? Posted by: Anonymous Location: Bowling Green, KY My parents live in Russell Springs and their cable provider is Mediacom. As of January 19th, they can no longer receive WBKO. Can you tell me why and what they need to do to be able to get WBKO?? Posted by: Sissy Location: Bowling Green Never can get a signal Posted by: June Location: Tompkinsville ky. County House Rd. can't keep signal comes and goes. Posted by: John Location: Mammoth Cave KY The winter storm is here lost your signal at 12:30 am. But 40-1 and 40-2 are still going. Hope you can fix this hate to lose the best weather report was lost when you all were changing over. What it is 1:23am signal is going in and out now. Had you all in real good until the storm hope this does not happen every time it rains our snows. That would be like having arm cut off when the weather is bad hope you can do somthing there to make it better 1:27am lost you again. Thanks for your weather reports just hope I can keep getting them. Posted by: Gary Pierce Location: Albany, ky. We live about 12 miles east of Albany,Ky. toward Monticello, Ky. and all we get is a no signal on 13 wbko. Posted by: amanda edwards Location: Muhlenberg County STILL NO SIGNAL! Is this normal as of January 25, 2009? Posted by: Barbara Fitzhugh Location: Sunfish Well today is Jan 25, & I still have NO SIGNAL, I guess I am just one of the LUCKY ONES who will have to BUY a new outside antenna. GREAT, since we really like WBKO BUT THIS IS AN EXPENSE that we can hardly afford. I guess it wil just have to go in the late date. We really needed your weather since we are ddrivers for a transport company that transposts the elderly & we leave early in the mornings. I know this is not your problem but it has been made ours even thought we had NO SAY IN THE MATTER. Barbara & Dwayne-Sunfish Posted by: Paul Location: Orlinda, TN FYI Jan 25, 2009 We here in the commnity cannot receive any channel 13's do to the fact that non exist. No known current return to the air estimates or updates. Posted by: Linda Location: Russellville I can't get the video player to come up on my computer to find out to rescan my tv to get your station. Could you please post this somewhere or e-mail me and tell me hoe to do this? Thank you Posted by: chris Location: scottsville i have dishnetwork hd i rescanned for local channels but could only get a signal for the cw network not fox or abc, why? Posted by: irritated NON viewer Location: Alvaton we were picking up digital 13 fine through out convertor box and antenna until this past monday when we were supposed to do the rescan. we have rescanned, rescanned and rescanned and still NO SIGNAL!!! we are getting channel 24 but no channel 13 since the last rescan which we were told to do after 9 am on 1-19-09!!!!! Posted by: Hwy 1297 Location: Smiths Grove Still no signal. We live in Warren County, shouldn't we be able to receive this stronger signal?? It just breaks apart, even worse than before the new tower went up. This is very frustrating! No problems (and never have had) with channel 40's digital channels. Yes the antenna is in the correct position. I do NOT understand why this is becoming so difficult. It would help a great deal if you could live stream or "re broadcast" the show in full over the internet. At least then, we could know what was going on. Spring storm season is coming...we do NOT want to be in the dark for severe weather. Something should be done. Posted by: Ronda Location: Leitchfield Well, it is 1/20/09, and still no channel 13 signal. I have scanned, rescanned, moved the antenna to point to Bowling Green, rescanned, and still nothing. At least before the transition we had a clear picture, now we only get "no signal". I was under the impression that if you could pick up 13 analog, once everything was up and running, we would also be able to get 13 digital, with better quality. This whole process could turn out to be a serious blunder for small town stations who will loose many of thier previous watchers. If we all become frustrated to the point of getting sattelite or cable, what will the impact be on channels that are not carried by these services? Posted by: Anonymous Location: red hill in allen co after 9:00 mon. we have not recieved wbko. We have tried two different antenna and the web site for positioning. when we scan it does not catch 13, wbko. disappointed in allen co Posted by: Kellye Location: Auburn,Ky This Digital signal sucks, first we had to buy the converter box a,then a new digital antanna,and finally get it to work, then since yesterday can't get it to work even after rescanning ,always loked watching channel 13 ,guess we will have to watch another channel since it won't work. Posted by: Paul Location: flintshire Help No signal, recently returned from holiday and switching the TVs back on at the wall I have had dropping signal strengh and now no signal on all 4 x TVS, they all go up to a spliter in the loft and onto an indoor arial, the spliter looks fine and no mouse nibbles in the cable, anyone have any ideas on the problem Posted by: Jacob Location: Owensboro Donna, to get the picture on 13.1 to fill the screen, go into your TV's menu (or your converter box, if that applies) and change the aspect ratio. It may be called picture size. Usually it will say "Zoom," "Letterbox," "Full" and maybe another option. You want to "Zoom." Of course, for programs that are shown in HD, you'll want to switch back to "Letterbox" or you will cut off the picture on both sides. Posted by: Wayne Location: Alvaton NO SIGNAL NOW with the new transmitter. Great. I can get the Nashville digital channels, but Bowling Green is off the air. I saw instructions flash by a couple nights ago on the news about how I need to go to my DISH network menu and change some things, but GUESS WHAT! My Dish network menus aren't like the ones shown AND I don't get local channels thru Dish! Does anyone? WBKO had got to be the dumbest bunch of "broadcasters" in the industry. Posted by: Don Location: ALVATON wE ARE GETTING VERY FRUSTRATED WITH THE PROGRESS OF THE TRANSITION.What is wrong with you people? Posted by: Carol Location: Olmstead, KY How absolutely thrilling to finally have WBKO back! I've been experiencing withdrawal since we got our digital converter. Thank goodness I can watch KY news and weather now. Thank you! Thank you! Thank you! Posted by: keith Location: nolin lake hwy 728 I appreciate you all I used to pick 13 up crystal clear npw after doing every thing that I was supossed to I cant watch the Kentucky basketball game today! Thanks alot!!!!!!!!!!!! Posted by: owen meredith Location: 4 mi east mamouth cave i have a dtv conv box and a antena it,s all hooked up right, but ever time i turne it on it say,s no signel. could you tell me what i need to do, to get it to work. Thanks Posted by: Patty Location: Caneyville, KY. Although I have a tower antenna and a converter box, NO SIGNAL!! What am I doing wrong? Posted by: mike carpenter Location: franklin ky Chris this is mike. Ihave bought a new dtv and programed it in and still can't get 13. have i done it wrong if not have you gone to full digital signal.Ilike watching 13 morning&night.If you have not got it all fixed PLEASE let me know.Idon't understand why i could get it before and not now. Please Email me back and explain to me why i can't got the programing now. help me to figure this out.Iwant to watch 13 again. THANKYOU MIKE. MY EMAIL IS michaelcarp1790@bellsouth.net write me back please. Posted by: CHUCK Location: BROWNSVILLE I actually do not understand this place because every comment is a question and there or at least I cant find where any of them have been answered, anyway my question is on this day I lost wbko, cw, fox and a few other channels ? is it me? you all or the band? Posted by: chuck Location: s allen co. i had no signal for digital but analog was ok i fold that the metal roof on my home was the problem .raised anntena up 15 ft above roof. good to go. .thanks chuck Posted by: MIKE Location: Franklin Ky Ican not get it on 33 or 13. Went out and bought a new tv and still can not get the station.You need to put it back like it was or put it on satillite.That would HELP! Thankyou. Mike Posted by: Ronda Location: Scottsville at first I was able to watch WBKO with my new converter box,then nothing NO signal!!! but my next door neighbor says they still can watch WBKO at times and have the same converter box. Whats up with that? Posted by: Fred Location: Clarkson KY I cannot get your station on my TV with the new converter box. I was using rabbit ears. Do I need a booster on it or another type antenna all together? Posted by: paul Location: sunfish i really am disgusted with your whole dtv thing!! i install satellite systems have for yrs,ive hooked up alot of the dtv boxes for neighbors one neighbor was getting digital 13 with a peice of cable laying out side on the ground,another neighbor was getting it with rabbit ears,but his son nextdoor couldnt get it with rabbit ears,i put him up a little 6ft antenna,i went and put up a tower with a 14ft huge antenna,i tryed a booster didnt work,ive turned my antenna all over the place.its after the 22nd and i still cant get it.in edmonson county we cant get locals on dish nor directv.ive always been told channel 13 fights the right for us to get locals,now can you explain to me why it seems your dtv signal has hot spots???? cant get local weather or nothing. this is very very frustrating?? how about some answers?? is 13 gonna send someone out to the houses that cant get it????????????????????? Posted by: RSW Location: Rockfield how do u get Ch 33? I don't have it on my tv.. Posted by: betty Location: leitchfield chris we have always watched wbko and enjoy hearing the local news but since the digital conversion we have a signal but our sound is terrible fuzzy and up and down is this going to get better when the conversion is over i hope so thanks betty Posted by: Vickie I feel like we have gone back 50 years with this digital conversion. We have always had good reception for channel 13 with our antenna. Now we get no signal at all and we have a large antenna. How can this be better. Even people who are getting the signal say it is constantly freezing and it is terrible most of the time. Are we in the twilight zone? Posted by: Bob Location: Leitchfield When WBKO completes the transition to full power will the resolution be in 1080i? I receive channel 40.1 in 1080i, but WBKO channels are in 720p. Posted by: Dustin Location: bowling green now you decided to postpone the work for the holidays. Why did you even start the work when you knew there was a chance of bad weather then the holidays being here. Maybe you should just pay overtime and continue to get the work done. I can understand giving them the 24th and 25th off, but why the other days. Seems it was very bad planning by your compnay to try to start this earlier. Your charging epb 50,000 for your service with no added benifts, you should maybe use some of that extra fees to find better managment that can schedule things in a more realistic time frame. Posted by: marcy Location: clarkson ky what a joke on us you can put the ty on the enter net so we can watch it ?? you are not being every nice to all of us viewers ?/so just put it on your web page like ABC does and until you fix what you broke and yes you broke it they let use watch it on here ok ok ok ok Posted by: Adam Location: Pembroke Here's hoping I can pick yall up once u get the transmitter turned on. We have dish and don't get any stations out of KY on our local package. The digital converter allows us to get KET and hopefully WBKO once u get it up and poppin'! Posted by: Linda Location: Nolin Lake This certainly explains why I have had so many frustrations. I have to converter box all hooked up and ready to scan for channel 33 at 5:00 PM. Hope it works. We miss you and Gene and the gang. will let you know if I get the signal. Posted by: Barbara Location: Breeding, Ky Per AntennaWeb, my arear is scheduled to receive only a PBS station #22 from Cookesville, Tn and supposedly that's the only analog station too. It comes in like you're watching a snow storm! We get analog TV 13,40,29-PBS ket-1,34-CW L'ville 9. So far only one I can get on converter is 34/9. Ket is transmitting both digital & analog but for some reason I can only get them on analog. I assume I'll be able to get 13.1 on 12/22?? I'm not picking them up on temp 33? This is all frustrating! And don't believe all AntennaWeb tells you!. Posted by: Anita Location: Bowling Green In my office I kept my radio, which has a TV band on it, on WBKO. I was able to listen to you while I worked. Now since the switch to digital, I'm unable to listen to you. Is this a permanent thing or will I have to get a different radio? Posted by: mary Location: edmonson co I think you need guard your remote with your life,because if anything happens to it you can,t watch tv my puppy got hold of mine and chewed the end of it ,now we can,t turn on the converter box .we aregoing to get another remote ,which is going to take from 8 to 10 days. Posted by: Tina Location: Leitchfield We got 2 coupons for the converter boxes when they were first made avaible. We didn't have the money to get them at the time,so we put them up wihtout really looking at them. When my husband finally got a job, we got them down and found out they expired in July and it was now August. We can't use them, we can't get another one,and we can,t afford to pay full price for them. I can't find a phone number to tell my anyone my problem ,We realy enjoy WBKO and it's our only local news.I did'nt know where to turn so I thought maybe I could just let the station know. We still have the coupons if they would just re-activate the ones we have. Thank you so much for listening to my complaint.Tina Posted by: Irritated Viewer Location: Logan county I think it's wrong that you went digital so SOON. Initially it was to be February. An unhappy viewer! Posted by: penny Location: clarkson i have my converter box hooked up and i still can:t get ch. 13,ch.13 is how everybody keeps up with the weather around clarkson,plus school closing.i don:t think it is right that the clarkson area can:t get it no more, now what is people in clarkson suppose to do cause everyone really depended on ch. 13 for news and weather and polar reports cause of there kids, i am very disappointed in it. Posted by: lisa Location: brownsville Why is the viewing screen so small? Posted by: Viv Location: Alvaton This appears to be helpful! We pick up several channels but do end up with no signal right in the middle of the good part of a show. (LOL) So, I'm guessing just wait on running out and buying a new antenna,just wait and give ya'll and the other stations time to get the ducks in order and see what happens. Thanks for the web site! Posted by: Henry Honaker Location: 5050 Woodburn Allen Springs Road, B.G. 42104 We do not receive your HD signal until up in the morning and yes we have all the HD equipment. We do receive 5-1,28-1,28-2,28-3 etc. Whats the deal Posted by: fazzell Location: leitchfield The thing i don't like is when a clould comes up you lose it like sattilite.i think that bad if it's storming outside.It has been said it will be stronger when the new attenna get's up right? Ths second thing I don't like is if your watching stations north and if you want to watch south you need to turn antenna then rescan.Maybe this will be better once all stations have changed over right? Posted by: Jeremie Location: Chalybeate I find www.tvfool.com to be very helpful with knowing where to point your antenna. Posted by: ilean Location: morgantown,ky why do some people get it in morgantown and others cant i can see ket |

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