Kentucky's health insurance exchange, kynect, has been open for a little more than a month now.
Since October 1, 2013 more than 370,000 people have visited the site and as of November 1, 2013 32,485 people are fully enrolled in kynect.
We've heard concerns from consumers saying their private insurance plan is dropping them and they're being forced to use kynect.
Secretary Audrey Haynes with the Cabinet for Health and Family Services says that could be viewed as good news.
"It's more likely than not and I'm not saying 100% because there's always exceptions to everything so I steer clear of saying everyone's package is going to be better, everyone's insurance that you find on the exchange, I'm not going to say that, there maybe an exception to that, but it's highly likely coverage that these folks have had in the past is not nearly as robust as the coverage they're going to get now and by going into the exchange they are going to be able to hopefully qualify for a subsidy so it's possible their insurance is going to be better at a lower price, and by the way this is only going to affect about 4% of Kentuckians and about 4% of the people around the country so by and large most people are not impacted by this change, but there will be some who are," said Secretary Haynes.
Others are saying the premiums are so low they think there's a catch.
Secretary Haynes says the premiums are different depending on the individual.
"There's no catch and these are very strong benefit packages, very strong benefit packages. Actually most of the benefit plans are quite equal to what I have as a state government employee," said Secretary Haynes.
For kynect's customer service you can call 1-855-4kynect.
For more information on how to sign up for kynect, click the link below.