FRANKFORT, Ky. (AP) — Officials with the state Department of Insurance say they are investigating after getting complaints about letters sent by Humana Inc. to policyholders about their options under the Affordable Care Act.
The Courier-Journal reports the department described the letters to about 6,500 people, including Ray Brundige, as "misleading."
Brundige's letter says he can keep his current health insurance, which has a $279 monthly premium, or choose one that complies with the new federal law, which would cost $619 monthly.
The letter gave him until Sept. 20 to make a decision, 11 days before the start of Kentucky's health benefit exchange, which will help people find affordable policies that comply with the law.
Humana One director of consumer experiences Kevin Gibson said customers can still shop on the exchange and cancel coverage later.
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