Village Hardware Owner, Pat Jones says, "We're just an old time hardware. Been here for 34 years."
The staff at Village Hardware in Franklin is on a first-name basis with almost everyone who walks through the doors.
"After 34 years in a town the size of Franklin you can pretty much learn everybody's name. Know everybody."
It's that kind of service that's kept shoppers like Nell Powell coming back for so many years.
Powell says, "Because it's not crowded. You can get what you want and get out. I've had knee surgery recently and I can't fight bigger stores."
Mature shoppers like Mrs. Powell are what keeps businesses like Village Hardware alive. But Jones says younger shoppers prefer large chains. And it's just getting too hard for small businesses to compete.
Jones says, "It is hard. The little guy. It's just hard for us to buy and be competitive with the big guy. A lot of times they are selling their merchandise for what we're paying for it. And it just gets harder all the time for us to compete."
Many of Franklin's other small businesses have also closed because of competition. Both Jones and Powell agree customers will miss out on the personal touch.
Powell says, "I think we need more of the smaller stores. The mom and pop stores. But then I'm of the old school."
Jones says, "When you fix a lamp for somebody or put a plug on a cord or put a belt on their vacuum. They're not going to get that at the masses. They aren't going to do that for them. So I think they'll miss it. A lot of people will."
Jones adds that it's going to be hard for him to close the doors for the last time in a couple of weeks. And Mrs. Powell says she is stocking up now because once Village Hardware is gone- she doesn't know where she'll shop.
Everything at Village Hardware is currently on sale. They are also having a contest with prizes for shoppers.