Melanie Greer, who runs a local Shell station, says her store switched over to pre-pay on Friday and has been receiving complaints ever since.
The decision to go to a pay-before you-pump policy has some citizens up-in-arms.
Pre-pay opposer and customer, Clay Williams says, "I don't like it at all. I just stood there in line for 5 minutes just to pay for $5 worth of gas. I'm from Scottsville and I'll probably buy most of my gas in Scottsville."
Greer says customers don't like the whole prepay situation and don’t like having to bring their credit cards in. She notes that most say it’s just a big inconvenience.
Greer says before the pre-pay system, her Shell station would lose up to a-hundred dollars in one week from customers driving off after getting their gas.
Customer Steve Johnson also believes the new policy is in the best interest of everyone involved.
"It'll benefit everyone all the way around. It keeps away the temptation of driving away without thinking about it."
Greer knows that there is a lot of resistance to the change over right now, but she hopes that will soon subside.