Your wedding day and your dream vacation are supposed to be special.
When two area businesses closed their doors, those experiences became anything but special for some area couples.
When the owners of Ever After Bridal and Celebrations Travel left town two months ago, several of their customers were left wondering what would happen to the services and clothing they'd already paid for.
WBKO has been in contact with several of those dissatisfied customers.
Now the owner claims she's doing all she can to make sure that her customers are taken care of.
"By the time August 7th has rolled around we had left messages or talked personally with each and every bride that we had contracts with", said Ruth Hampton.
While the store technically isn't open, Hampton says she's still in business.
"We have been to bowling green at least six times delivering gowns, dresses, and so forth", said Hampton.
Charity Sigmon was a customer of Celebrations Travel. She recently filed a police report saying that the agency took her money and didn't use it to pay for the trip.
Sigmon says she paid Hampton $2,600 for a getaway to an all-inclusive resort. The resort only got $1000 of that money.
Ruth says the check got lost in the mail.
"When we sent the documentation to the vendor they'd not gotten the check, so we have now issued a new check, stopped payment on the old one and everything's cool", said Hampton.
WBKO spoke with Charity and she says everything's not cool. She says she and her husband had to send an extra $1,700 so they could take their trip on schedule.
Ruth says she'll reimburse the Sigmons for any extra expense the confusion has cost them.
She says she just wants to make sure that all of her former customers are satisfied.
Ruth says if anyone needs to contact her, they can e-mail her at email@example.com.